> Online Banking Sign-on

Please forward any suspicious or fraudulent e-mails to abuse@myisland.com. Forwarding these messages help us to isolate attackers and shut down their websites quickly.

If you're concerned that you might have inadvertently compromised your North Island account information by entering it into a fraudulent website:

  • Please contact us immediately at (800) 848-5654. We investigate each incident and take steps to prevent further unauthorized e-mail from being sent.
  • Visit the Federal Trade Commission's Identity Theft web site to learn how to minimize your risk of damage from a potential theft of your identity. Or call 1-877-IDTHEFT (438-4338).
  • Change both your sign on ID and password:
    1. Go to www.myisland.com and sign-on to online banking.
    2. Select the "Self Service" tab.
    3. Click "Change Signon ID/Password".
    4. Complete the required fields to change your password, and then repeat the process to change your Signon ID. Note: You will be required to update your security questions and answers at this time.