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The term "smishing" is a combination of "SMS" and "phishing". This involves sending text messages to cell phones, at your expense. Although the messages are typically brief, they will often ask you to visit a website or dial a phone number.
Member and non-members alike may receive fraudulent e-mails which claim to be from North Island Credit Union. These are sent by criminal third parties, called 'phishers' (pronounced "fishers"), seeking to lure you into disclosing confidential and personal information such as passwords, credit card numbers, account numbers, PIN codes, or Social Security Numbers. These phishers are engaging in two forms of identity theft: they are impersonating our identity, and they want to steal your information to impersonate yours.
A phishing e-mail will generally follow one of a variety of possible themes:
The term "vishing" is a combination of "voice" and phishing. This criminal practice involves calling victims directly - or soliciting victims via email to call a phony telephone number - with an automated recording designed to steal credit card numbers, account numbers, or other information. Often these emails and recordings state that your card/account has been disabled and needs to be reactivated or that unusual or fraudulent activity has taken place on the card/account. To protect yourself, be highly suspicious when receiving messages directing you to provide sensitive personal or financial information. Hang up immediately and contact your credit union or financial institution directly to verify the validity of the message.
Please note that it IS NOT our practice to:
It IS our practice to proactively and aggressively evaluate any fraudulent emails or calls claiming to be from North Island Credit Union that we become aware of. We work with domestic and international law enforcement to shut down this criminal activity and provide resources to help you become more aware of the issue.