Debit Card Replacements
As a result of the Target stores data breach, a select number of Visa® debit cards may have been compromised. The protection and privacy of our member's information is the highest priority at North Island Credit Union.
If you have received a new debit card in the mail, it is likely because we were notified that your card information may have been part of this information breach. You would also have received a letter in the mail about this during the end of January. A new PIN will arrive in 3-5 business days following your new card. However, if you would like to choose your own PIN, you can do so by visiting any of our branches. It is important that you activate your new card immediately upon receipt and destroy your current card as soon as you activate your new card.
If you have provided your debit card number to merchants for automatic or recurring payments, please contact them and give them your new card number and expiration date of the new card. This will ensure that your transactions will continue to process without being declined.
All debit cards that we believe may have been compromised will be automatically deactivated on Friday, February 14, 2014. Please monitor your account(s), and report any suspicious activity to us by calling 800-848-5654. You are also safeguarded against unauthorized use with Visa’s Zero Liability protection.
Target Stores data breach
The Target Stores data breach has been discussed in the media quite extensively, and we wanted to update you with information from Visa®, our debit card processor. Visa and other card processors are working closely with Target and several United States Agencies including the FBI, in a complete and ongoing investigation into the data breach at Target Stores point of sale machines. It is important to remember the following with respect to your debit card:
Also, please know that even when situations like this Target breach occur, it does not mean fraud will occur. Again, there are very sophisticated fraud monitoring systems in place to protect cardholders. We advise you to monitor your accounts as well, and please notify the credit union immediately if you notice unusual transactions.
If you have questions, please call us at 800-848-5654 or visit any branch. We will also keep you informed with updates here on our website, myisland.com. Additional information may be found on the Target Stores website.