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Member Security

North Island Credit Union is committed to providing you with a safe banking experience and educational information to help you protect your identity. One of our top priorities is to protect the privacy and security of your personal information.

Signing On to Digital Banking

When you create your Digital Banking account, you will be asked for two pieces of information that will help us to establish your identity, your Social Security Number and your Birthdate.
The first time that you sign on to digital banking, you'll be asked to validate your identity with a text, email, or telephone call. This is to ensure that only you have access to your personal information.
These verification process will be presented to you when you access your online account from a new location, a new computer, when you change your regular banking habits, or when you activate other criteria which requires authentication.
You'll see that all of the signon pages are secure (https), which ensures that your information is encrypted before it is sent over the internet. Together, these multiple "factors" help us to provide the latest in online security to ensure the safety of your online transactions.

Additional Resources

North Island Credit Union has partnered with IdentitySecure, provided by Trilegiant, to offer you a comprehensive identity theft/protection program that helps to prevent, detect, and resolve issues related to identity theft.
Learn more.