How PassMark Works
Your PassMark consists of 3 parts:
When you sign on, we attempt to recognize your computer as one you've used before to access Online Banking. You'll find the choice to remember the computer when you enroll, or when you sign on from a computer we don't recognize. We use a variety of methods to recognize the computers that you use to ensure your safety and protection.
NOTE: you can always choose to have us remember more than one computer if you often access Online Banking from multiple computers.
If you sign on from a computer we don't recognize, we won't display your PassMark image and phrase right away. First we'll ask one of your challenge questions. When you answer correctly, we'll show you your PassMark image and phrase. Only enter your Password when you see the PassMark image and phrase you selected.
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