• How can I order checks?
• How can I order a copy of a cleared check?
• Can I make stop payments online?
• Can I remove a Stop Payment that I made online?
• How do I send my email alerts to different email addresses?
• How can I order a copy of a statement to be sent to me in the mail?
• Can I change my mailing address online?

How can I order checks?

Yes, you can order checks by going to the Self Service tab and selecting Reorder Checks.

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How can I order a copy of a cleared check?

Images of your canceled checks are also available for up to 90 days. Go to the Accounts tab, click Activity, then click on the check you'd like to view. You can order a paper copy of an older check (greater than 90 days past) by sending a secure message. If you choose to order a paper copy, you will be charged the amount indicated in your account disclosures.

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Can I make stop payments online?

Yes, you can process check stop request by going to the Self Service tab and selecting Stop Payment Request.

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Can I remove a Stop Payment that I made online?

Please contact a North Island Credit Union representative at (800) 848-5654, visit a branch, or send a secure message to remove a stop payment placed online.

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How do I send my email alerts to different email addresses?

Go to the Alerts tab, click Manage Your Contact Points. Next to the alert for which you want to change the email address, select Edit. Enter your new email address and click Update Contact. If you need to add an additional email address, go to the Manage Your Contacts link and enter your new address under the Add New Contact field.

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How can I order a copy of a statement to be sent to me in the mail?

You can order a paper copy of a statement by choosing contacting a live North Island Credit Union representative at (800) 848-5654 or visiting a branch. Before ordering a paper copy, did you know that up to 18 months of statements are available online? You can immediately view a PDF version of any of your account statements within the last 18 months.

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Can I change my mailing address online?

Yes, you can change your mailing address online by going to the Self Service tab and selecting Change Address/Telephone Number.
 
See also: Self Service Features of Personal Online Banking, Self Service Features of Business Online Banking

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